Wall-mounted aircon with clear floor space below for service access.

Aircon servicing and new installation

Air-Conditioning

An aircon service washes the filter, drain pan and fan and clears the drain pipe, Daikin says, and it advises one every three months for daily use. That deals with weak airflow, water dripping and a unit that no longer cools when dirt is the cause. A gas leak needs fixing before refilling. Installing new aircon starts with how much cooling each room needs.

Why Choose Us

What You Get

Know whether it needs a clean or a repair

Daikin and Mitsubishi Electric both trace water dripping indoors to a blocked drain pipe and a noisy indoor unit to a dirty fan, and Mitsubishi Electric says a bad smell can come from mould on the coil and drain pan. A general service cleans all of these. Gas is different. Mitsubishi Electric says a unit short of gas was either undercharged or is leaking, and a leak needs a pressure test and a repair before the right amount of gas goes back in.

Know what reaching each unit adds to the job

In a landed home an indoor unit can sit above a ceiling or behind built-in cabinets, and an outdoor unit on a roof or a high bracket. Ladders, access equipment, opening a ceiling panel and making good afterwards all add to a service, so they belong in the price from the start. Look and note from inside or from the ground only; climbing to a unit or opening a cover is the technician's job.

Know when the outdoor bracket needs checking

BCA says owners must regularly check aircon supports such as stainless steel brackets and concrete ledges, and its maintenance tips are to inspect them for corrosion or damage at least every six months and to have a trained air-conditioning unit installer inspect them during routine servicing. From inside the house or the ground, without leaning out, note rust streaks, cracked concrete or a unit that leans, and ask for the bracket to be looked at during the next service.

Know what the service report should show

A useful record lists each unit by room, the work done on it (a general service, a chemical wash or gas work), what the technician found, such as a blocked drain or a worn part, and anything still to fix with its price. Kept from visit to visit, it shows whether the same fault keeps coming back, which is when another clean stops being the answer.

Options

Materials & Systems

System 2 to System 5 (multi-split)

Two to five indoor units share one outdoor unit, and the system number counts the indoor units. General servicing is quoted by the number of indoor units, so a System 5 costs more to service than a System 2.

Concealed ducted

The indoor unit is hidden above the ceiling, draws room air back through a return grille and sends cooled air through ducts to vents. Servicing means reaching the unit through a ceiling access panel, so keep that panel clear of lights and built-in cabinets.

VRF / VRV

One outdoor unit runs many indoor units, as many as 16 on Daikin's VRV, which Daikin says is used in bungalows and semi-detached houses. Each indoor unit still has its own filter, coil and drain to clean, so a service covers every one.

How It Works

Our Process

01

Share the rooms, units and problem

Send the rooms involved, how many indoor and outdoor units there are, photos of the model labels taken from safe positions, and what's wrong, such as water dripping, a smell, noise or weak cooling. For a new system, send the floor plan and the rooms you want cooled.

02

Check each unit and how it's reached

A technician checks each unit and how it's reached, including any ladder or roof access to the outdoor unit. For a new system, Daikin advises a heat load calculation for the house before a model is chosen, and the indoor and outdoor positions and the pipe and drain routes are planned.

03

Agree the work in writing

The quote lists each unit and the work on it, such as a general service, a chemical wash, a leak check or a new installation, plus any ladder, roof or ceiling access. Repairs found during the work wait for the owner's OK before they go ahead.

04

Do the work to the rules

An aircon unit outside or projecting from the building is installed by a BCA-trained air-conditioning unit installer. Refrigerant work is for a qualified aircon technician, and EMA says electrical work at home should be done or supervised by a Licensed Electrical Worker. Mitsubishi Electric's installation checklist requires a new system to be evacuated thoroughly and test-run to check every indoor unit works normally.

05

Record what was done

The handover records the work on each unit, what was found and anything still outstanding. Where a trained installer has put a unit outside or projecting from the building, BCA requires that installer to submit a report of the work within 14 days of completion.

From assessment to handover

Plan each stage around your home

Start with the existing conditions, measurements and access the work will need.

Agree which surfaces and belongings need protection before work begins.

Use the handover to record outstanding items and collect the care and service information.

Common Questions

Air-Conditioning FAQ

How much does aircon servicing cost?
Dollars and Sense's July 2026 price guide puts general servicing at about S$50 to S$70 for one unit, rising to about S$110 to S$150 for five units, a non-dismantle chemical wash at about S$80 to S$130 per unit, a chemical overhaul at about S$150 to S$220 per unit and a gas top-up at about S$80 to S$180, depending on the gas and how much is needed. Those are the guide's ranges, not a quote for your units. A landed home's bill can be higher when outdoor units are reached by ladder or from a roof, when ducted units are serviced through ceiling access panels, or when a leak has to be found and fixed before any gas goes in.
How often should aircon be serviced?
Daikin recommends a service every three months for a unit used every day, and Mitsubishi Electric also recommends quarterly servicing. For lighter use, Dollars and Sense's July 2026 guide suggests every 6 to 12 months. In a landed home that can mean bedrooms used every night on a three-month cycle and a guest room on a longer one.
How do I know if my aircon needs servicing?
Watch for water dripping from the indoor unit, a bad smell, a noisy fan or weak airflow. Daikin and Mitsubishi Electric both trace indoor leaks to a blocked drain pipe and noise to a dirty fan. Mitsubishi Electric adds that a bad smell can come from mould on the coil and drain pan and weak airflow from a choked coil or dirty fan, and a general service cleans each of these. Note what you see from the floor and leave covers closed. If water keeps dripping after a clean, the drain route itself may be the problem, which our article on planning the aircon drain route explains.
Is aircon servicing worth the money?
Daikin says skipping servicing lowers the unit's performance and cooling efficiency, clogs the cooling coil and fan rotor, can cause water leaks and shortens its life. Mitsubishi Electric also links regular servicing to fewer leaks and a longer life. Where it stops paying off is a fault that returns after every clean, because the same service again won't fix a leak or a failing part. Ask for the cause to be found instead.
Does every service need a chemical wash?
No. A chemical wash, which Daikin describes as using chemical to remove stubborn dust and grime that chokes the cooling coil and drain pipe, goes further than a general service. Daikin's sign that one may be due is when you stop feeling cool air, and a technician then checks whether a chemical flush or steam cleaning is needed; a fan coil coated in ice needs a chemical flush. Daikin advises against doing it yourself because its chemical flush involves dismantling parts of the indoor unit.
Why is my aircon still not cold after servicing?
Daikin's list of causes runs from simple ones, such as a dirty filter, something blocking the indoor or outdoor unit, the temperature set too high or windows and doors left open, to faulty parts. If gas is the problem, Mitsubishi Electric says the unit was either undercharged at installation or is leaking, and a leak needs a pressure test to find it, a repair and then the correct amount of gas. A top-up alone leaves the leak. Our article on aircon that is still not cold after servicing goes through what the technician should check.
How do I choose an aircon servicing company?
Look for things you can check rather than a ranking. BCA asks owners to make sure installation or retrofitting is done by a trained air-conditioning unit installer who has an identification pass and is registered with BCA, publishes a list of trained installers, and asks for a trained installer to inspect outdoor-unit supports during routine servicing. For R32 units, Mitsubishi Electric keeps a list of firms trained on R32 equipment and asks firms that want to be listed for ITE certificates in installing and commissioning R32 split units and in R32 safety. Then compare written quotes that list each unit and the work on it, and that say extra repairs wait for your OK.
How much does aircon installation cost?
Dollars and Sense's July 2026 price guide gives typical ranges with installation of about S$1,100 to S$1,800 for a System 1 (one indoor unit) and about S$5,600 to S$7,000 for a System 5, sized around bedrooms and HDB flats. The same guide says brand, cooling capacity and energy rating move the price, that longer piping, extra trunking and harder access to the outdoor unit's ledge cost more, and that installation included in a package may leave out piping, brackets or trunking. A landed home can add longer pipe runs between floors, outdoor units on a roof or high wall and, for ducted units, ceiling work. Our aircon quotation check shows how to compare quotes line by line.
Is it better to install aircon during renovation?
Yes, if the pipes and drains are to be hidden. Concealed refrigerant pipes and condensate drains run through ceilings and walls, so planning them before the ceilings close avoids opening finished work later. Installing into a finished house is still possible, but it can mean visible trunking or opening and making good a ceiling. Our article on planning the aircon drain route during a renovation covers where the water goes and how to keep the drain reachable.
How long does aircon installation take?
There isn't one figure that fits every job. A new unit swapped onto suitable existing pipes is a far smaller job than a new ducted system across several floors with ceilings opened and made good, so the timing is set after the site check, together with when the equipment arrives and how the work fits around any renovation.
Should I choose ducted or wall-mounted aircon?
It comes down to the room and its ceiling, which our aircon buying guide for landed homes works through, along with whether existing pipes can be kept. For servicing, a wall-mounted unit is cleaned in the room, while a ducted unit is reached through an access panel in the ceiling.

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