
Aircon servicing and new installation
An aircon service washes the filter, drain pan and fan and clears the drain pipe, Daikin says, and it advises one every three months for daily use. That deals with weak airflow, water dripping and a unit that no longer cools when dirt is the cause. A gas leak needs fixing before refilling. Installing new aircon starts with how much cooling each room needs.
Why Choose Us
Daikin and Mitsubishi Electric both trace water dripping indoors to a blocked drain pipe and a noisy indoor unit to a dirty fan, and Mitsubishi Electric says a bad smell can come from mould on the coil and drain pan. A general service cleans all of these. Gas is different. Mitsubishi Electric says a unit short of gas was either undercharged or is leaking, and a leak needs a pressure test and a repair before the right amount of gas goes back in.
In a landed home an indoor unit can sit above a ceiling or behind built-in cabinets, and an outdoor unit on a roof or a high bracket. Ladders, access equipment, opening a ceiling panel and making good afterwards all add to a service, so they belong in the price from the start. Look and note from inside or from the ground only; climbing to a unit or opening a cover is the technician's job.
BCA says owners must regularly check aircon supports such as stainless steel brackets and concrete ledges, and its maintenance tips are to inspect them for corrosion or damage at least every six months and to have a trained air-conditioning unit installer inspect them during routine servicing. From inside the house or the ground, without leaning out, note rust streaks, cracked concrete or a unit that leans, and ask for the bracket to be looked at during the next service.
A useful record lists each unit by room, the work done on it (a general service, a chemical wash or gas work), what the technician found, such as a blocked drain or a worn part, and anything still to fix with its price. Kept from visit to visit, it shows whether the same fault keeps coming back, which is when another clean stops being the answer.
Options
Two to five indoor units share one outdoor unit, and the system number counts the indoor units. General servicing is quoted by the number of indoor units, so a System 5 costs more to service than a System 2.
The indoor unit is hidden above the ceiling, draws room air back through a return grille and sends cooled air through ducts to vents. Servicing means reaching the unit through a ceiling access panel, so keep that panel clear of lights and built-in cabinets.
One outdoor unit runs many indoor units, as many as 16 on Daikin's VRV, which Daikin says is used in bungalows and semi-detached houses. Each indoor unit still has its own filter, coil and drain to clean, so a service covers every one.
How It Works
Send the rooms involved, how many indoor and outdoor units there are, photos of the model labels taken from safe positions, and what's wrong, such as water dripping, a smell, noise or weak cooling. For a new system, send the floor plan and the rooms you want cooled.
A technician checks each unit and how it's reached, including any ladder or roof access to the outdoor unit. For a new system, Daikin advises a heat load calculation for the house before a model is chosen, and the indoor and outdoor positions and the pipe and drain routes are planned.
The quote lists each unit and the work on it, such as a general service, a chemical wash, a leak check or a new installation, plus any ladder, roof or ceiling access. Repairs found during the work wait for the owner's OK before they go ahead.
An aircon unit outside or projecting from the building is installed by a BCA-trained air-conditioning unit installer. Refrigerant work is for a qualified aircon technician, and EMA says electrical work at home should be done or supervised by a Licensed Electrical Worker. Mitsubishi Electric's installation checklist requires a new system to be evacuated thoroughly and test-run to check every indoor unit works normally.
The handover records the work on each unit, what was found and anything still outstanding. Where a trained installer has put a unit outside or projecting from the building, BCA requires that installer to submit a report of the work within 14 days of completion.
From assessment to handover

Start with the existing conditions, measurements and access the work will need.

Agree which surfaces and belongings need protection before work begins.

Use the handover to record outstanding items and collect the care and service information.
Common Questions
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Get Started
Send photos and tell us what you want to change for your Air-Conditioning project. We can discuss what needs checking on site before a firm scope and quote.
Resources
aircon
A badly planned aircon drain can leak into a brand-new ceiling. Plan where the water goes, the pipe slope and an access hatch before the ceiling is closed.
aircon
You have already had the aircon serviced, so it is frustrating when the room is still warm. Before paying for another treatment, check the ordinary cooling settings and contact the company that carried out the work. Ask it to review the unresolved problem and explain any further investigation or charge.
aircon
Two aircon quotations can list the same number of indoor units and still describe very different installations. The outdoor unit, cooling capacity for each room, piping and work to make good afterwards can all differ. Put those items side by side before comparing the total: a lower price is useful only when it covers the system and installation your home needs.